Why should you
choose Demers?

Because nothing else compares. We’re unique.

Demers has been in the ambulance business for over 45 years.

We’ve built more than 12,000 ambulances—and forged solid relationships with EMS organizations like yours.

We go on the road with paramedics to get a first-hand view of their needs and concerns.

Building the best ambulance at the best price is second nature to us.

We service ambulances daily.

We know what you need to be fast, efficient, safe, cost-effective and operational 24/7. So go the distance. Go with Demers.

What makes us so different?

Innovation. All of our energy is focused on finding new, breakthrough solutions to help you save more lives. We push design to the limit so that you can do the impossible.		Service. We started out as an ambulance service, so we truly understand the challenges you face. There’s no better partner to help you ensure the outstanding emergency medical services your clients expect and deserve.
Safety. When you’re on a call, you don’t have time to worry about safety. It has to be a given. All of our actions and decisions put safety first. We meet or exceed the most stringent standards in the industry.		Comfort & Ergonomics. Paramedics spend hours, even days, in ambulances waiting for the next urgent call. To be at the top of their game, they need the best possible work environment. Which is exactly what you’ll find in our units.

What does this philosophy mean for you?
Incomparable products.

Testimonials

“Demers' service is fantastic, and the rigs are holding up to our use better than what we used in the past.”
Michael Paradis
Newport Chief Executive Director

Demers Ambulances hold up under tough conditions

Wear and tear on an ambulance is expected in busy, urban areas, but providing EMS on rural, backcountry roads gives vehicle stress a whole new meaning. That, and the fact that Newport Ambulance Service in Newport, Vermont, was expanding, was reason enough to buy new vehicles, and Quebec-based Demers Ambulance, just 90 miles across the Canadian border, met all the requirements, says Newport Chief Executive Director Michael Paradis.

“We cover about 300 square miles of northern Vermont, which is primarily rural back roads and no roads,” says Paradis. “The ambulances we had weren’t holding up to what we wanted, so we decided to try a different make and one that was made closer to us. We tried a couple of Demers’ vehicles and found them to be as reliable as anything we could get anywhere else. The service is fantastic, and the rigs are holding up to our use better than what we used in the past.”

Newport has five Demers vehicles and is about to replace the remaining two with long-distance transport trucks that will be modified to meet Newport’s needs.

“All of our other trucks are standard—no special equipment,” says Paradis. “Replacement parts are easy to find, and my maintenance man was trained by Demers, so they can usually talk him through any problems, which we have very few of. The newest truck on our lot right now is a 2004 model; the other four are from 2002. We put between 50,000-60,000 miles a year on them on roads that are often full of potholes, bumps, ice and snow. Demers has some pretty fancy trucks, but because of what we put them through, I don’t go overboard.”

EMS Magazine, March 2006

Fisher of Derby Line

Real-life crash proves Mystère’s toughness

What started out as a regular, non-emergency patient transfer for ambulance technician Amy Fisher of Derby Line, Vermont, turned into an unexpected drama when the Mystère ambulance she was riding in left the road and plunged 320 feet down an embankment after an unexpected maneuver. “I was taking the patient’s vitals and preparing to radio the hospital when the driver yelled at me to hang on. I grabbed the netting and suddenly we somersaulted at least three times. It was wild.”

Ms. Fisher, who was badly bruised but otherwise not seriously injured, credits the ambulance’s ultra-sturdy construction with saving their lives. “The Mystère was incredible, the box was hardly even dented, the patient was still in her stretcher, the driver only had a few cuts. They towed it away on its two front wheels.” Derby Line Ambulance Services has two Mystère on its fleet of four vehicles and is planning to purchase a third soon. “We couldn’t ask for anything better,” says Ms. Fisher. “The customer service is great, and the Mystère are totally reliable.”